A lot of brands, companies, and businesses make use of vanity numbers, these days, for interacting with their customers. A vanity number is a toll-free (or local) telephone number that comprises a set of easily memorized/remembered digits. Vanity numbers are usually all numeric i.e., having only numbers, but could also be phone words i.e., having …
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Mobile phones are extensively in use, today, globally. Although the new generations of phones currently available have more diversified functions than the earlier ones. One of the functions includes messaging. Massaging has largely cut low, the need for voice conversation, which may be more expensive, depending on the caller and the distance of call travels. …
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Communication is at the top list when it comes to excellent customer service. The dimension of communication could be between subordinates and super-ordinates. Regardless, the critical thing is to make business count among these people. It is expected that when customers have technical issues or enquiries and urgent questions, swift responses are provided whether via …
Continue reading “Call versus Messaging: Which is Better for Customer-to-Brand Communication?”
Toll free numbers create ease of communication between two entities. They are usually gotten by businesses to help customer engagements, but they are also used by other people such as a family that tries to ease their loved ones of call cost. The former, however, is the most used case for Toll Free numbers. So, …
Customer service is an essential part of any organization, and this, most of the time, stands out even more than their marketing strategy and adverts. A platform and opportunity for a company to show her customers that they care, solve their problems, answer their questions and consequently connect with them more is through a reputable …
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