Vanity Phone Number: Boost your Business with an Effective Marketing Strategy

Every company wants to have effective marketing strategies that appeal to clients. A vanity phone number is the best and most reliable option available. Many brands, companies, and businesses now use vanity numbers to interact with their customers. A vanity number is a toll-free (or local) phone number made up of easily memorised or remembered …


How does TollFree Call Analytics Improves Customer Service

You’ve probably heard the term “toll-free” on infomercials or other television shows. What exactly is a toll-free number? What distinguishes it from a regular phone number, or should you use one? This article will explain what a toll-free number is and how to use one, as well as some of the service’s drawbacks.   What …


Importance of Call Analytics

Call centres are an extension of an organisation’s customer support system. Surprisingly, a call centre does not have to be used solely for customer support; with the proper tools and planning, a call centre can be used for marketing and obtainable intelligence. Call centres are critical and cannot be undervalued because many customers prefer to …


Don’t Lose Your Voice in The Digital Realm

Digital communication advancements have created a significant chasm in meaningful connections. Reaching out via text, email, or computer has become increasingly cold and disconnected for many in this digital age. This has been exacerbated as a direct result of the restrictions imposed on society as a result of the COVID-19 virus pandemic’s unprecedented period of …


Impact of Mental Health Hotlines

Untreated mental health conditions are on the rise worldwide, with millions of people suffering from various forms of these disorders. The World Health Organization (WHO) predicts that depression will be the leading cause of a key indicator of disease impact in the near future. Despite the high prevalence of common mental health conditions such as …


Optimise Your Digital Marketing Strategy for Social Success in 2021 With Powerful Social Media Trends

In 2021, social media is expected to be more critical than ever. To help you reach and convert more customers next year, we’ve compiled a list of the top 6 social media trends. For marketers, social media has proven to be a valuable channel for reaching and converting customers. Social media marketing is known for …


Stay Positive During Pandemic: Business Owner Should Take Note!

We live in strange times, and knowing how to stay positive during coronavirus can be challenging especially when we’re bombarded with so much stressful news all the time. There are still many restrictions on business. The media keeps informing us about spikes and rates of unemployment. We know that losses have been suffered by many …


7 Things To Consider When Starting A Business During Pandemic

It is challenging to launch a start-up during a global pandemic, but it is not impossible. During COVID-19, here are some tips for starting a business. From business model and type to methodology, pandemics such as COVID-19 force current and aspiring business owners to rethink their plans. Companies have had to adapt their operations across …


3 Ways to Retain Your Customers During the Coronavirus Outbreak

Even if your business needs to shut down because of health and safety concerns, during the coronavirus outbreak, there is the option to keep on serving your clients. For small businesses, social distancing, while good for public health, is actually bad for the business. Since the coronavirus outbreak, foot traffic has dropped abruptly as more and more customers …


During A Crisis and Recession, Strategise Your Marketing Effectively.

Regardless of how your business has been impacted by current events, your customers are grappling with what’s happening, so your role in their lives will need to be adjusted. With the global spread of COVID-19, we’re now in a recession and no one really knows how long this will last. We are undoubtedly experiencing some …