Happy Customer

We treasure our valued customer like no one else. Here are some of our happy & loyal customers who has been with us for many years and no doubt, they are still with us! Let’s see what they say about Tollfree Malaysia & how it helps them in their overall company performance.

“The Visight Report is informative in improving our customer service’s operation efficiency in calls handling plus to reduce abandoned call rates. This adds credibility to our service.”

Vivien Lee

Contact Centre Manager | TNT Express Worldwide

“Through ViSight, we are able to increase our quality of service to customers, which has had a positive impact on our revenue.”

Mark Debenham

Senior Director | Intercal Asia Pacific

“We provide ViSight to our customers as part of our Managed Service Delivery. This gives us a very competitive advantage over our competitors. “

Chan Ling Ling

Infrastructure Manager, Global Delivery Centre Malaysia | Fujitsu Malaysia

“Prior to receiving ViSight, we did not realize how many opportunities that we were losing. Receiving this information on a daily basis, we know we will increase our monthly sales revenue further.”

Mohamed Fadil

Head of Call Centre Properties, Admin and Branch-Operations Department | The New Straits Time Press

“Pizza Hut utilises ViSight to measure our distribution of home delivery coverage- this enable us to consistently identify and improve the delivery service to our customers.”

Nellie Low

CSC Manager | Pizza Hut CSC