Best Practices for Customer Experience Strategy

Consistently delivering outstanding customer experiences is the key to retaining customers and beating the competition. But exceptional client experiences aren’t eureka moments. They need to get to know your customers, create custom interactions and be innovative. This is where your strategy for customer experience comes in. You can only set your brand apart when you …


No More Excuse! Overcome Business Challenges with Digital Transformation.

The Malaysia Digital Economy Corporation (MDEC) has presented the SME Digital Quickwins proactive step to address economic issues among business start-ups and to assist SMEs with their business continuity post-MCO. The Government has made it easy for start-ups who struggled a lot during MCO by providing digitalisation grants up to RM5,000. With digitalisation grants, your …


Do I Need a Tollfree Number for My Business?

The answer is definitely YES! This might shock you, but you need a Tollfree for your business.   A Tollfree number is like a secretary, a marketing analyst, and a receptionist rolled into one. You’ll never skip a beat as Tollfree and its TM ViSight Reports meet all the needs for data collecting, and analysing. All of these can be done …