Start-ups, Here Are Some Ways To Grow Your Business Remotely and Digitally!

You are at the exact place to generate lead at the moment of crisis. Put your worries aside, here are some special secret tips for B2B that want to ensure their business continuity during a crisis and increase your business sales revenue.  At the moment that you need to produce more leads for your organization …


JAW-DROPPING SECRETS OF IVR FOR YOUR BUSINESS

“Thank you for calling Cyngus Technologies. For Bahasa Malaysia please press 1, for English please press 2……. “  “Press 1 for the Sales department, 2 for the Security department, 3 for the HR department and press 0 to repeat.”  “If you know the officer’s extension number, you can press the number now. If you require …


Brand Building Time: How To Establish a Brand

The terms “brand” and “business” are often used interchangeably. But building a brand goes far and beyond filing your LLC paperwork and opening a business checking account. A brand is more than just a company logo or slogan. For individuals and businesses alike, establishing your brand can make a difference between success, mediocrity, and failure. …


Can Your Customer Experience Program Improve Your ROI?

It’s not too hard to listen to the customer. Companies are receiving enormous quantities of real-time feedback if only they pay attention to customer’s opinion. You often know as a leader what your customers think about your products and services. As well as where the key areas for improvement are. And yet it’s hard to …


Best Practices for Customer Experience Strategy

Consistently delivering outstanding customer experiences is the key to retaining customers and beating the competition. But exceptional client experiences aren’t eureka moments. They need to get to know your customers, create custom interactions and be innovative. This is where your strategy for customer experience comes in. You can only set your brand apart when you …


EMPHASIS IN CUSTOMER PERSONALISATION!

Has it ever crossed your mind how can customer personalisation bring more sales to your business? Seth Godin, an author and entrepreneur said in his speech that; “Personalisation wasn’t assumed to be a skillfully veiled way to chase prospects across the web, revealing them the same clickbaity ad as everyone else sees for the same …


How Does Digital Marketing Help Businesses in Malaysia?

It’s time for Malaysian business owners to embrace internet marketing as part of their strategies. Small and Medium Enterprises must come to acknowledge the importance of internet marketing for their business growth, as to revive and maintain their business post-COVID-19. COVID-19 pandemic has affected businesses in many ways. For businesses to revive this post-pandemic, marketers …


Grow Your Business During Crisis with TM Tollfree!

A business crisis is an incident, or a sequence of events, that causes a major disturbance to a company. A crisis normally happens suddenly and raises serious difficulties or risks to a business, usually in a situation where time is short and decisions need to be done quickly. All businesses must prepare a contingency plan …


How I Saved My Creatives Media Industry with TM Tollfree!

It’s time to get creative media industry on its feet again! The industry has been inactive for around three months due to the pandemic and now the Malaysian Government is taking actions to revive the industry. No worries, people! Look, Creative Media Industries receive RM225 million allocation to promote and reinvigorate the industry. It’s such …


This is How PENJANA Helps SMEs During the Economic Recovery Phase

PENJANA, or more commonly known as the Economic Recovery Plan, announced by the Government of Malaysia, consists of several initiatives aimed to kindle the Malaysian economy and encouraging local businesses. Businesses may need to reorganize their businesses to counteract the financial consequences of the COVID-19 pandemic and businesses may take this chance to explore whether …